Privacy Policy
I. Identity of the responsible party
In accordance with applicable U.S. data protection and consumer rights laws, Alamo City Vacay, located in San Antonio, Texas, United States, informs you that it is responsible for the collection and handling of your personal data obtained through your interaction with our platform.
II. Personal data
We may collect the following personal data for the purposes described below:
a) Identification data: Full name, official ID, address, phone numbers (mobile, home, work), marital status, email, gender, date of birth, nationality, and occupation.
b) Financial data: Payment method, cardholder’s name, credit card number, expiration date, and CVV/security code.
c) Billing data: Name or company name, billing address, and tax identification number if applicable.
d) Preference data: Property preferences, requested services, trip details, and feedback.
We collect your data through the following means:
Directly: Through our website, contact forms, or email.
Indirectly: Through affiliated travel agencies, booking platforms, or service providers.
We do not intentionally collect sensitive personal data such as religious beliefs or health information.
III. Purpose
The personal data collected will be used for the following purposes:
Guest identification and registration
Provision and management of lodging services
Issuing invoices or receipts
Payment processing
Customer service and satisfaction follow-up
Optional marketing and promotions
IV. Transfer of personal data
Alamo City Vacay does not sell or rent your personal data. However, it may be shared with affiliated providers or partners when necessary to complete your reservation or deliver a requested service.
V. Access, correction, and deletion of data
In accordance with applicable regulations, you have the right to:
Access your personal data
Correct inaccuracies in your data
Request deletion when no longer needed
Object to the use of your data for specific purposes
To exercise these rights, please contact us at:
(+1) [insert your number]
VI. Data security
We implement appropriate physical, technical, and administrative safeguards to protect your personal data from unauthorized access, loss, or misuse.
VII. Electronic media and cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
VIII. Changes to this policy
Alamo City Vacay reserves the right to modify this privacy policy at any time. Any updates will be posted on our website or communicated via email. Continued use of our services implies acceptance of any changes.
IX. Property stay policies
Please keep in mind the following policies during your stay at properties booked through Alamo City Vacay:
Check-out time: 11:00 a.m.
Smoking is not allowed inside the properties
Pets are not allowed, unless explicitly stated otherwise in the property listing
Meals are not included
Baby cribs are not provided unless specified in the property details